Southeast HERC

Under the supervision of the Associate Director of Enrollment Systems, the Assistant Director of Enrollment Systems executes and coordinates the preparation, data entry, verification, and editing of confidential data within the enrollment systems. Working in conjunction with the Associate Director, this position interacts with other Enrollment Management team members to resolve problems and inquiries, and to establish and maintain efficient data and information flow. This position operates as a source of information on specialized data files and records for both internal and external purposes. Resolves problems and inconsistencies with data, performs data analysis, and prepares and generates various reports for the division.

Essential Duties

• Checks, verifies, and edits data coding and mapping to ensure compatibility with data entry system and procedural requirements; troubleshoots routine data coding issues.
• Provides oversight of the operational and tactical enrollment systems and data analytics leveraged by the division.
• Works with EM functions as necessary to facilitate and expedite the efficient flow of documentation, and to resolve routine administrative burdens
• Inputs and retrieves information in prescribed format, utilizing knowledge of various computer systems.
• Works with Slate team and other departments and divisions to integrate the CRM with other application based or university held systems (OnBase, CAS, SIS, etc..)
• Creates, maintains, and purges specified data files and logs as required; makes individual and/or mass corrections, modifications, and/or updates to data in files, as appropriate.
• Supports the reporting needs of the division to ensure access to critical and accurate data.
• Extracts and releases information according to specified criteria and in compliance with established policies, procedures and/or regulations; answers questions on specific data as requested, and prepares reports, as specified.
• Supports the implementation and use of key systems managed within EM.
• Uses strong analytical, problem-solving skills to develop and present solutions to complex multi-faceted problems.
• Ensures strict confidentiality of student records.

Secondary Responsibilities

• Performs other duties as assigned
• Identifies business processes that could be automated through enhancements to current systems as well as developing those enhancements; this also includes identifying aspects of current processes that could be made more efficient and making recommendations on how to best implement the changes
• Analyzes and documents operational requirements for the CRM system
• Maintains system security, user permissions and access

Knowledge, Skills and Abilities Required

• Ability to prioritize, schedule and execute work assignments.
• Knowledge of computer data entry systems, protocols and procedures.
• Ability to communicate effectively, both orally and in writing.
• Skill in the use of personal computers and related software applications.
• Ability to understand and follow specific instructions and procedures.
• Knowledge of relevant policies, procedures, and regulations pertaining to the release of confidential information.
• Ability to resolve data input, storage and/or retrieval problems and to design solutions and modifications.
• Ability to maintain confidentiality of records and information.
• Word processing and/or data entry skills.
• Working knowledge of SQL
• Knowledge of efficient document flow procedures.

Duties

• 45% Execute routine data and system processes, including creation, updates, and purging.
• 15% Provide quality assurance of imported data, working with the associate director of enrollment systems
• 10% Support initiatives for data integrity and standards.
• 10% Support training and troubleshooting enrollment systems for end users.
• 10% Interdepartmental relations
• 5% Help develop reports and dashboards, working with associate director of enrollment systems
• 5% Other duties as assigned

Required Qualifications

• Associate or Bachelor's degree in Data Analytics, Statistics, Computer Science, Informatics, or a related field
• Two or more years of related experience
• Ability to operate with a high level of autonomy, frequently exercising independent judgement to perform assigned duties and solve problems, but awareness of when other team members need to be consulted
• Excellent interpersonal skills with the ability to train team members
• Strong attention to detail and the ability to manage multiple projects and meet tight deadlines
• Ability to maintain confidentiality
• Demonstrated experience with Slate CRM and Colleague SIS

Preferred Qualifications

• Bachelor's degree
• Experience working in a higher education setting

Physical Requirements and/or Unusual Work Hours

• This position may require periodic scheduled and unplanned hours on evenings and weekends
• Must be able to make decisions and respond to challenges quickly and with ease.

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About Bellarmine University

Bellarmine University is a dynamic, growing university with a strong liberal arts focus in the Catholic higher education tradition and a bold vision for the future. Bellarmine has undergraduate and graduate enrollment of nearly 4,000 students, and continues to add new academic programs while maintaining small class sizes and personal attention to students. Bellarmine is listed in the Princeton Review's Best 382 Colleges, is one of the top 15 Southern regional universities in U.S. News and World Report's 2018 college rankings, and is a top university in Forbes' list of America's best colleges. In a survey by The Princeton Review, students praised Bellarmine as a place that is "welcoming to every single person and makes an effort to include everyone." Bellarmine students, faculty and staff engage in more than 25,000 cumulative hours of service each year, in Louisville and around the nation and world. Bellarmine is located on a scenic 175-acre campus in the Highlands neighborhood of Louisville, KY, which Glassdoor recently recognized one of the nation's top 10 cities where pay goes the furthest, and National Geographic calls it a top 10 food city. ZipRecruiter calls Louisville a top 1...0 city for job seekers, thanks in part to its central location and low unemployment. Louisville is within a day's drive of two-thirds of the U.S. population. Bellarmine is an affirmative action and equal opportunity employer and encourages applicants with diverse backgrounds to apply. Bellarmine University is committed to core values of diversity, equity and inclusion and embraces diversity in our workforce among members of faculty, staff and administration. We remain committed to affirmative actions, policies, procedures and attitudes necessary to continue to build and retain a diverse and equitable workforce. We will demonstrate a fully realized and lived commitment to equity and inclusion, empowering all members of our increasingly diverse community and supporting them to achieve their full potential. As part of Bellarmine's commitment to diversity, equity and inclusion, we will seek to ensure that all aspects of employment, including recruitment, selection, job assignment, training, compensation, benefits, discipline, promotion, layoff and termination processes remain free of discrimination based upon race, color, national origin, religion, sex, age, creed, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other legally protected class.

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